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Senior Research Manager

Job Description

The Senior Research Manager position at Alter Agents requires a dynamic, talented person who enjoys client servicing, data analysis, and managing the mechanics of research projects. It’s an exciting role for someone looking to work collaboratively to help clients solve challenging business issues. The Senior Research Manager will support and report to a Research Director. This role is  responsible for executing client projects either independently or with the support of 1-2 Research Analysts, managing their day-to-day workflow. The Senior Research Manager will also help turn  data into unique insights-driven client deliverables with the guidance of the Research Director.

Project management duties will include all aspects of a market research project and include both quantitative and qualitative methodologies. The Senior Research Manager will be developing client management skills, data analysis skills, analytical reporting and storytelling skills, as well as presentation techniques under the guidance of the Associate Director and/or Research Director.

A successful Senior Research Manager at Alter Agents would excel at the following:

  • You are constantly inquisitive with the dynamic sensibility of a journalist. You are naturally curious, with a love for going beyond the obvious and the mental agility to look for the best solutions from multiple perspectives. You are comfortable developing insights to influence solutions, pulling together crisp narratives that inspire action.
  • You are an awesome organizer with exceptional attention to detail. You are proactive and forward-thinking with a high level of project and team management skills, with the ability to identify data quality issues as well as resolve those issues with vendors.
  • You have a passion for understanding how consumers interact with brands today, the role brands play in people’s lives and the ability to translate this into action.
  • You fully understand the project management needs within the research process – from questionnaire development to analysis.
  • You are able to coordinate with various vendors on questionnaire programming, sample procurement, field management, data processing, and report population.
  • You are a self-starter and can work independently with guidance from senior staff.
  • You enjoy working in a collaborative, team-first environment.
  • You are skilled at multitasking and balancing multiple projects and priorities.
  • You are inventive, resourceful, and willing to learn new techniques.
  • You have a desire to continually challenge yourself and aspire to exceed client expectations.
  • You can work in a fully remote environment with team members across multiple time zones.

Ideal candidate will have:

  • At least 5-6 years of vendor-side market research experience using a variety of quantitative and qualitative methodologies.
  • Experience extracting compelling insights from large data sets and crafting story-driven client deliverables.
  • Strong proficiency of Microsoft Office Suite including: Excel, PowerPoint, Word.
  • Proficiency in Google Suite including: Google Docs, Sheets, and Slides.
  • Experience delegating tasks and managing others.
  • Experience navigating different data sets – from Excel tabs to SPSS to online data portals. Experience with DisplayR is a plus.
  • Familiarity with multiple online survey environments and online reporting tools (such as Decipher, Qualtrics, Confirmit, etc.)
  • Strong attention to detail and commitment to accuracy, with a dedication to maintaining the integrity of information.
  • Strong critical thinking and problem-solving skills, including an ability to think creatively and “outside the box.”
  • Strong written and verbal communication skills.
  • Strong project management skills, with a demonstrated ability to manage time efficiently and prioritize tasks across multiple projects with competing timelines.
  • Experience presenting projects internally or to clients is a plus – but not required.

Key to this position is an exceptional work ethic, commitment to supporting one’s team, and intense attention to detail. The ideal candidate will be inspired by our fluid and dynamic structure, take advantage of opportunities to fly solo and be open to learning from senior staff. A great sense of humor and easy-going attitude are essential.

Job Benefits:

  • A career opportunity with Alter Agents offers competitive wages, and benefits such as:
  • Flexible working environment (We currently have a fully remote office, but Pacific Time Zone working hours highly preferred)
  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Vision Plan
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Salary Range:
$95,000 – $110,000 annual salary

About us:
Alter Agents was founded in 2010 born from an idea that there was a way to do things differently – both in our work and in our culture. Alter Agents has become an industry thought leader not only in our approach to research but also in our approach to project management and employee engagement.

Articles and papers written by our team have appeared in AMA, Forbes, Quirks, ESOMAR, and other publications. Our CEO and CSO released a book in April 2022 that has disrupted the way our industry thinks about shoppers and research. We proudly partner with a mix of global clients, challenger brands, government agencies, and startups. Our perspective on the rise of promiscuous shopping informs our research design and brings fresh, relevant insights to our clients.

Our success is built upon very strong client relationships nurtured through excellent service, attention to detail and commitment to quality. We believe executing quality research is a commodity in our industry. Our attention to partnering with our clients on strategy sets us apart from more traditional research shops. The people that thrive at Alter Agents are ambitious, motivated collaborators who are looking to build something unique and lasting and propel their careers to the next level.

Please note Alter Agents is currently a work-from-home company.

If interested, please contact us at: