From skeptic to believer: Why research still matters in the age of AI
May 7, 2026
In this episode of Change Agents, Devora Rogers sits down with Aarti Bhaskaran, global head of research and insights at Snapchat, to unpack the moment that shaped her career and why research remains a critical voice in business decisions. From early lessons in proving skeptics wrong to navigating AI’s growing role in the industry, the conversation explores what makes a great researcher, how to choose the right methodology and why human empathy and curiosity still sit at the center of meaningful insights.
About the Guest:
Aarti is a storyteller, strategic thinker and insights leader with nearly 20 years of experience in consumer insights. She currently leads global research & insights at Snapchat. In her role, she manages a global team to produce thought leadership to educate the advertising industry and marketing community on new ad formats, audiences and platforms through data-driven insights and empirical evidence. Her team also manages measurement relationships with Global Media Holding companies and media partners.
Prior to joining Snap, she was a client leader at Kantar managing a portfolio that included Microsoft, LinkedIn, Visa, TikTok and Snapchat. Before that, she built the Insights and Analytics practice at MediaCom Canada. Here she launched Canada-specific solutions to measure media performance to drive business for MediaCom’s clients. Prior to that, she was located in Singapore, where she was the Asia Pacific lead on brand performance and creative development research for PepsiCo and Friesland Campina.
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