Alter Agents Unveils Intelligent Grocery Shopper Insight Tool
Shopper STAT is comprised of data from interviews of 1,000 shoppers per week.
Alter Agents, a Los Angeles-based market research firm focused on intelligent shopper insights, has launched its new proprietary syndicated tool: Shopper STAT (Spend, Triggers, Attitudes, Trends). Shopper STAT is an insight tool based on continuous sampling of shoppers who bought groceries in the last 24 hours. It was designed to uncover the triggers that drive purchase decisions, while comparing satisfaction and brand loyalty among brands.
The research enables retailers to harvest deeper shopper insights in the grocery consumer-packaged goods (CPG) space that authentically and accurately represent a shopper’s experience, from digital reviews to purchasing.
Alter Agents’ co-founder, Rebecca Brooks, calls Shopper STAT “a nimble tool for a changing world.” “The data helps companies improve their brand presence and loyalty on every level with competitive analysis, learning the triggers that spur a promiscuous shopper to a decision, and spend behaviors trended over time,” says Brooks.
Shopper STAT is comprised of data from interviews of 1,000 shoppers per week. The survey deconstructs what they intended to purchase, what they actually purchased, and what happened in between. Because the survey is conducted within 24 hours of purchase, the feedback is nearly instantaneous and doesn’t rely on lengthy recall.
Clients using the tool can determine how many of their category shoppers are “up for grabs” at the shelf, what triggers can move more people to their brand, and trends of shopper data over time. Clients access data through an interactive online dashboard that allows for multiple data cuts. The robust sample size allows for drill downs to store type (grocery, mass, club, etc).
The company will be releasing a new eBook later this month, Dawn of the Promiscuous Shopper, which will provide further insight into generational approaches to shopping in the CPG space.
Thought Leadership Updates
Get updates in your email.