Consumer Insights as Alignment with Customer Needs

By Alter Agents | February 23, 2017

We often think of our customer’s relationship to our product category…

Gearing Up for Year’s Most ‘Anxious’ Holiday

By Alter Agents | January 24, 2017

Supermarkets are well positioned to make the most of Valentine’s Day.…

If the Questions Don’t Matter to Your Customers, the Insights Won’t Matter to Your Business

By Alter Agents | January 12, 2017

…the Insights Won’t Matter to Your Business If the short survey…

Putting Shoppers First in Your Research

By Alter Agents | January 11, 2017

Market research can benefit from thinking in terms of brand alignment…

Amazon Go: A Bold, Inevitable Retail Revolution

By Rebecca Brooks | December 21, 2016

Amazon Go changes the game in the way traditional grocery cannot…

Our Study on Preferences, Personalization and Perks

By Rebecca Brooks | December 14, 2016

“Alter Agents, in partnership with Virtual Incentives, embarked on a study…

The Decline of Black Friday is a Victory for Consumer Focus

By Alter Agents | November 23, 2016

“As the pull of Black Friday as a shopping event fades,…

We Are How We Eat: How Grocery Shopping Data Reveals the New Consumer

By Rebecca Brooks | October 26, 2016

Shifts in lifestyle are also affecting the way consumers interact with…

Loyalty Marketing Gets Personal: 4 Tips for Retaining Customers

By Alter Agents | October 26, 2016

“Loyalty marketing needs to be personalized because, at its core, you…

Swipe and Save: Relevancy Rules With Loyalty Programs

By Alter Agents | October 19, 2016

New insights to help grocers incentivize today’s shoppers. Back in the…

New Research Study: Consumer Preferences for Incentives and Rewards

By Alter Agents | September 27, 2016

First round of released findings reveal a fine line between personalization…

Formulaic to Fluid: Navigating the Digital Native Revolution

By Alter Agents | August 31, 2016

Webinar presented by Alter Agents Randy Hofbauer – Senior Editor –…