Cherish Complexity

Cherishing Complexity: Alter Agents Explores the Emotional Side of Market Research with New eBook

By Rebecca Brooks | April 12, 2017

Market research firm explores capturing the human element; includes case study…

Individual thoughts

Are Your Insights Based on Hypothetical Research or Grounded in Actual Consumer Needs?

By Rebecca Brooks | February 28, 2017

To understand purchase decisions, marketers must identify an instant when the…

Consumer Channels

Consumer Insights as Alignment with Customer Needs

By Alter Agents | February 23, 2017

We often think of our customer’s relationship to our product category…

Basket of wrapped gifts

Gearing Up for Year’s Most ‘Anxious’ Holiday

By Alter Agents | January 24, 2017

Supermarkets are well positioned to make the most of Valentine’s Day.…

Answers to Big Questions

If the Questions Don’t Matter to Your Customers, the Insights Won’t Matter to Your Business

By Alter Agents | January 12, 2017

…the Insights Won’t Matter to Your Business If the short survey…

Shopper First Graph

Putting Shoppers First in Your Research

By Alter Agents | January 11, 2017

Market research can benefit from thinking in terms of brand alignment…

Amazon Go Shopping

Amazon Go: A Bold, Inevitable Retail Revolution

By Rebecca Brooks | December 21, 2016

Amazon Go changes the game in the way traditional grocery cannot…

Shopper Preferences

Our Study on Preferences, Personalization and Perks

By Rebecca Brooks | December 14, 2016

“Alter Agents, in partnership with Virtual Incentives, embarked on a study…

TopShop Shopping Bag

The Decline of Black Friday is a Victory for Consumer Focus

By Alter Agents | November 23, 2016

“As the pull of Black Friday as a shopping event fades,…

Display of Muffins

We Are How We Eat: How Grocery Shopping Data Reveals the New Consumer

By Rebecca Brooks | October 26, 2016

Shifts in lifestyle are also affecting the way consumers interact with…

Brand Loyalty

Loyalty Marketing Gets Personal: 4 Tips for Retaining Customers

By Alter Agents | October 26, 2016

“Loyalty marketing needs to be personalized because, at its core, you…

Loyalty Rewards

Swipe and Save: Relevancy Rules With Loyalty Programs

By Alter Agents | October 19, 2016

New insights to help grocers incentivize today’s shoppers. Back in the…