The Demise of America’s Malls

By Rebecca Brooks | October 2, 2017

From Hanging Out to Hung Out to Dry. Malls are struggling…

Amazon-Whole Foods Deal is Closing Monday: How Will This Affect the Shopper Experience?

By Rebecca Brooks | August 28, 2017

The massive Amazon-Whole Foods deal is closing this Monday and there…

No More Wobbly Wheels

By Alter Agents | July 27, 2017

As tech embraces the food industry and the food industry embraces…

Does Brand matter in the age of Shopper Promiscuity?

By Eddie Francis | May 26, 2017

Our once tried-and-true consumer “path to purchase” has died. In its…

How to Craft the Perfect Personalization Campaign for Shopper Promiscuity

By Alter Agents | May 3, 2017

Use this formula to personalize your marketing and keep shoppers coming…

Face up to the Complexity of Research

By Rebecca Brooks | April 28, 2017

Researchers and clients must look beyond the individual survey and look…

Cherishing Complexity: Alter Agents Explores the Emotional Side of Market Research with New eBook

By Rebecca Brooks | April 12, 2017

Market research firm explores capturing the human element; includes case study…

Are Your Insights Based on Hypothetical Research or Grounded in Actual Consumer Needs?

By Rebecca Brooks | February 28, 2017

To understand purchase decisions, marketers must identify an instant when the…

Consumer Insights as Alignment with Customer Needs

By Alter Agents | February 23, 2017

We often think of our customer’s relationship to our product category…

Gearing Up for Year’s Most ‘Anxious’ Holiday

By Alter Agents | January 24, 2017

Supermarkets are well positioned to make the most of Valentine’s Day.…

If the Questions Don’t Matter to Your Customers, the Insights Won’t Matter to Your Business

By Alter Agents | January 12, 2017

…the Insights Won’t Matter to Your Business If the short survey…

Putting Shoppers First in Your Research

By Alter Agents | January 11, 2017

Market research can benefit from thinking in terms of brand alignment…